Shipping policy
Shipping Policy
At HomeLix, we are committed to delivering your order safely and conveniently across India.
🚚 Shipping Across India
We currently ship our products to most serviceable locations across India.
📦 Order Processing
- Orders are processed within 1–2 business days after successful order confirmation.
- Once your order is shipped, you will receive the tracking details through your registered contact information.
🚛 Delivery Time
- Estimated delivery time: 3–7 business days.
- Delivery times may vary depending on your location, courier service, weather conditions, holidays, or other unforeseen circumstances.
- Remote and non-serviceable areas may require additional delivery time.
📍 Order Tracking
Once your order has been shipped, you will receive a tracking ID. You can use the tracking information to check your order status.
⚠️ Delays
While we aim to deliver your order within the estimated timeframe, delays may occasionally occur due to courier issues, weather conditions, public holidays, or other circumstances beyond our control.
📞 Incorrect Address or Contact Details
Please make sure your shipping address, phone number, and other details are correct before placing your order. HomeLix will not be responsible for delays or failed deliveries caused by incorrect or incomplete information provided by the customer.
📦 Damaged or Incorrect Products
If your order arrives damaged or you receive an incorrect product, please contact us within 48 hours of delivery with your order details and clear photos/videos of the package and product. We will review the issue and assist you accordingly.
💬 Contact Us
For any shipping-related questions or assistance with your order, please contact our customer support team through the contact details provided on our website.
HomeLix reserves the right to update this Shipping Policy when necessary.